Japan’s Privacy Rights (APPI)

Disclosure or download of data (disclosure)

You may request disclosure of the personal information we hold about you, including your order history and account information.

• Request disclosure of your data

Response period: We will respond without delay (within a reasonable period) after receiving your request.

Correction of registered information (correction, addition, or deletion)

If the personal information we hold about you is inaccurate, you may request its correction, addition, or deletion (for example, an incorrect address or misspelled name).

• Edit your registered information

Suspension of use or deletion (suspension, etc.)

In certain cases, you may request that we suspend the use of or delete your personal information, including deleting your account.

• Request suspension of use / deletion

⚠️ Important: We may be unable to delete all information immediately for reasons such as tax and legal compliance, security, and fraud prevention.

Withdraw consent / Change privacy settings

You have the right to withdraw your consent to tracking technologies, including consent to Shopify marketing, at any time. This will apply to your future use of this store and will stop data collection for optional purposes.

Privacy choices

Manage your privacy settings. Depending on your place of residence, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your Cookie settings.

• Update privacy settings

Contact us

For inquiries regarding the handling of personal information and the exercise of your rights, please contact us at the following.

Email: evercrestdigital@proton.me

Address: 650 Cheung Sha Wan Road, Flat 08A, 19 F, Cheung Sha Wan Kowloon, Hong Kong

Where to submit a complaint

If you are not satisfied with our response, you may consult with or file a complaint with the Personal Information Protection Commission (PPC) or an accredited personal information protection organization.